Terms of Service

For the purposes of these Terms, the following terms shall have the meanings defined below:

In our Terms of Service, we use several key terms with specific meanings. An "Affiliate" refers to any entity that directly or indirectly controls, is controlled by, or shares common control with another entity, where control is defined as ownership of more than 50% of the voting interests. "Customer Data" encompasses all electronic data or information that you submit to our Services during your usage, including location check-ins, ratings, wifi speeds, notes, and other content. A "User" is defined as any individual who you have authorized to access and use the Services. "Malicious Code" includes any harmful elements such as viruses, worms, time bombs, Trojan horses, and other harmful code, files, scripts, agents, or programs that could impact our services or your data.

2.1 Service License

Subject to these Terms and your payment of applicable fees, we grant you a comprehensive yet limited license to use our Services. This non-exclusive, non-transferable license allows you to access and utilize our Services for your personal or business purposes, enabling you to bookmark locations, track travel history, rate places, record wifi speeds, and add notes about locations you've visited. You may install and use any client software we provide as part of the Services. This license is specifically designed to support your location tracking needs while protecting our intellectual property rights.

2.2 Usage Restrictions

To protect our Services and ensure fair usage, certain activities are strictly prohibited. You may not license, sublicense, sell, or resell any part of our Services to third parties. The creation of derivative works or modifications to our Services is not permitted, nor is reverse engineering our platform to build competitive products. We explicitly prohibit using our Services for any illegal or unauthorized purposes. Additionally, you must not interfere with or attempt to disrupt the integrity of our Services in any way. These restrictions are essential to maintaining the quality and security of our platform for all users.

3.1 Account Registration

To ensure proper service delivery and security, we maintain specific requirements for account registration and maintenance. Users must be at least 18 years old to create an account and must complete our registration process in full. We require that all information provided during registration be accurate and complete, reflecting your current details. Account security is paramount, and you are responsible for maintaining the confidentiality of your account credentials. It's essential that you promptly update any changes to your account information to ensure continuous and secure access to our Services. This commitment to accurate information helps us provide you with the best possible service experience.

3.2 Customer Responsibilities

As a customer using our Services, you bear several important responsibilities that are crucial for maintaining service integrity and security. You are accountable for all activities that occur under your account, whether authorized by you or not. Your usage must align with all applicable laws and regulations in your jurisdiction. The accuracy and legality of your Customer Data remain your responsibility throughout your use of our Services. Additionally, you are responsible for ensuring that any location data you share complies with privacy laws and that you have the right to share such information.

4.1 Pricing Structure

Our pricing structure is designed to be transparent and predictable. We offer various subscription plans with different features and usage limits. Pricing details are available on our website and may be updated from time to time. For organizations with specific needs, we also offer Enterprise plans with custom pricing and dedicated support tailored to your requirements.

4.2 Payment Terms

Our payment terms are structured to ensure continuous service delivery while providing flexibility in payment options. All fees must be paid in advance of the service period to maintain uninterrupted access to our platform. We accept payments through major credit cards and other payment methods as indicated on our website. Enterprise customers have the option to arrange alternative payment methods that better suit their organizational requirements. To maintain service quality and fairness to all customers, we may need to interrupt service access in cases of failed payments until the account is brought current. We recommend setting up automatic payments to avoid any service interruptions.

Customer Data

You retain full ownership and rights to all Customer Data you submit. By using our Services, you grant us necessary licenses to process your data solely for providing and improving our Services.

Security Measures

We maintain SOC 2 Type II certification and implement:

• End-to-end encryption for all data transmission
• Regular security audits
• Continuous monitoring systems
• Comprehensive access controls

The term begins when you first use the Services and continues until terminated. Either party may terminate with 30 days written notice. Immediate termination may occur for material breach or violations of our terms. Accounts inactive for over 90 days may be terminated.

Our Warranties

We warrant that our Services will:

• Perform substantially as described in our documentation
• Maintain functionality without material decreases
• Implement appropriate security measures
• Maintain compliance with applicable laws

You agree to indemnify and hold us harmless from any claims, damages, losses, liabilities, costs, and expenses arising from:

• Your use of the Services
• Problems related to your Customer Data
• Violations of these Terms
• Infringement of third-party rights

These Terms constitute the entire agreement between you and beenhere inc. regarding the Services and supersede all prior agreements.